Privacy Policy & Support
Last updated 16 September 2026
Who we are
Udeo is a social app for students at Nigerian universities. It is available on the web, as a Home Screen app and in the App Store and Play Store. The same policy applies everywhere.
What we collect
- Your name, username, email address, university and year of study.
- Posts, comments, event RSVPs and study groups you create or join.
- Chat messages, voice notes, photos, videos and documents you send.
- A school ID card image, only if you choose to get verified.
- A notification token for your device, only after you turn alerts on, so we can tell you about new messages.
How we use it
To run the app: show your feed, deliver your chats, confirm event RSVPs and send the alerts you asked for. We do not sell your data and we do not use your messages for advertising.
Chat privacy
Chats are visible only to the two people in the conversation. Notification alerts never include message text — they say something like “New message on Udeo”. If someone takes a screenshot of a chat on a computer, the other person is told.
Who else sees your data
Our hosting and database provider stores the data on our behalf. Payments for tickets are handled by Paystack, and emails are sent through our email provider. Nobody else receives your information unless the law requires it.
Deleting your account
You can delete your account yourself at any time: open your profile and tap “Delete my account”. This permanently removes your profile, posts, comments, chat messages and uploaded photos, videos and documents straight away.
If you can’t sign in, email hello@udeo.com from the address on your account and we’ll delete it within 30 days.
Reporting and blocking
Every post and chat has a “…” button with Report and Block. Reports are reviewed within 24 hours, and blocked students disappear from your feed and can’t message you. Your block list lives on your profile, where you can undo it.
Children
Udeo is for university students and is not intended for anyone under 13.
Support
Questions, bug reports or anything else: hello@udeo.com. We reply within two working days.